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Privacy Policy
Last updated: July 2025
This Privacy Policy explains how Air Gun Services Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you interact with our website https://www.airgunservices.co.nz, purchase products or services, or create an account with us.
By using our site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.
1. What Information We Collect
We may collect the following types of personal information:
Contact information – name, email address, phone number, billing and shipping address
Order information – items purchased, payment method (processed externally), order history
Account data – username, encrypted password, saved delivery addresses
Technical data – IP address, browser type, session cookies (used for basic functionality and security)
Analytics – anonymous site usage information (via Google Analytics) to help us improve performance
We do not collect sensitive personal information unless you provide it voluntarily.
2. How We Use Your Information
We use your information to:
Process and fulfill product and service orders
Communicate with you about your purchases
Set up and manage customer accounts
Respond to enquiries or support requests
Improve site performance and user experience
Comply with legal obligations (e.g. tax, GST reporting)
We do not use your personal information for marketing unless you’ve explicitly opted in.
3. Email Communication
We may send transactional emails (e.g. order confirmations, account activity notices) to the email address you provide.
You will only receive marketing or promotional emails if you opt in via a form or checkbox. You can unsubscribe from these emails at any time via the unsubscribe link or by contacting us directly.
4. Payment Information
All payment transactions are handled by secure third-party processors (e.g. Stripe). We do not store or access your full credit card details.
Please refer to Stripe’s Privacy Policy for more information on how your payment data is processed.
5. Account Security
If you create an account on our website, it is your responsibility to keep your login credentials confidential. We are not liable for any unauthorised access resulting from password misuse.
6. Cookies and Analytics
Our site uses session cookies for essential functions like login and cart management. We also use Google Analytics to collect anonymous usage data (e.g. pages visited, time on site).
These tools help us improve site performance but do not personally identify you.
7. Your Rights
We do not sell or rent your personal data.
We may share your data with trusted third parties only where necessary — for example:
Courier services to deliver your order
Payment processors for secure checkout
Website tools (e.g. analytics, hosting)
Legal authorities, if required by law
All third parties are required to handle your data in accordance with New Zealand privacy law.
8. Data Storage and Security
Your data is stored securely using reputable platforms (such as WooCommerce and Stripe) and is protected by encryption and access controls.
We take reasonable steps to protect your information from misuse, unauthorised access, loss, or disclosure.
9. Access and Correction of Information
You have the right to request access to the personal data we hold about you and request corrections if it’s inaccurate.
To request access or changes, contact us at:
office@airgunservices.co.nz
09 525 6548
We will respond within a reasonable timeframe.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. We encourage you to review this page periodically. Continued use of the site indicates your acceptance of any changes.
11. Questions or Concerns
If you have any questions or concerns about this policy or how your data is handled, please contact us:
Air Gun Services Ltd
NZBN: 9429030339286
office@airgunservices.co.nz
09 525 6548
